Shipping & Delivery Information

Choose to collect or have your order delivered to your door. Delivery can be as quick as next day!

Help & Support Links

Our Stores

Phone - 01789 508902

Opening Times
Monday - Saturday - 9:30am - 5:00pm
Sunday - 11:00am - 4:00pm

Phone - 0121 704 5232

Opening Times
Monday - Saturday - 9:30am - 5:30pm
Sunday - 10:30am - 4:30pm

General Delivery Information

We charge a flat rate for packing and delivery, whether you order one print or a thousand - so you know exactly what you're paying every time.

If your order is for photo prints, a photo gift or wall art product, and is placed before 3pm, we aim to ship orders on the same working day. Some items, such as Collagewall, may take longer. If you are ever in doubt, please contact us before ordering so we can make sure you get your item in time!

On occasion, even if the 3pm deadline has been missed, we can still get a Photo Zone product dispatched for next day delivery. If you think you're too late - please give us a call, and we will always do our best to fulfil your order when you need it.

In the event all products in your order cannot be provided within the specified timescale, a member of the team will contact you by phone and/or email as soon as possible.

We offer delivery via Royal Mail and DPD. In very rare instances parcels can be lost or delayed. We can take no responsibility for this, but, if your item is delayed, we will work with you to get it rectified as soon as possible.

Day Dependant Dispatch

Monday - Thursday
Orders placed before 3pm will be dispached on the same working day.
Orders placed before 3pm will be dispatched on Friday.
Orders placed on Saturday before 12pm will be dispatched on Saturday.
Orders placed on Sunday will be dispatched on Monday.

Please note, Bank Holidays will delay parcels by a further day as a minimum - as there are no collections or deliveries on Bank Holidays.

Couriers We Use

We use DPD & Royal Mail for shipped orders. You will receive an email with updates once your order has been dispatched. If you provide a mobile phone number when you order, Royal Mail and DPD can provide you with updates via text message. Please note, DPD will deliver to Mainland UK only. If you would like to order from outside this area, please contact us before placing your order, and we would be happy to help, but please note there may be an increase to delivery costs and an increase to delivery times (DPD offer a 2-day highland service for example). Alternatively please select Royal Mail as your order will be delivered anywhere within the UK.

This includes Northern Ireland, the Republic of Ireland and all Highland postcodes. For clarity, the following postcodes are included: AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, G83, GY9, HS1-9, IM (ALL), IV (ALL), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE (ALL).

Shipping Method Time from Dispatch to Delivery Cost
Click & Collect Usually Less than an Hour! FREE!
DPD - Next Working Day Next Working Day Delivery (Monday - Friday Only) £7.99
Royal Mail Tracked 24 1-2 Working Days (Monday - Sunday) £4.99

Click & Collect

If you opt to collect your order in one of our stores, we offer this FREE of packing and delivery charges. The majority of orders will be prepared at the store of your choosing and your prints or gifts would usually be available to collect in one hour. If this is not the case, you will be contacted as soon as possible.

Damaged Orders

We strive to make sure your order arrives in one piece (apart from jigsaws!). If this is unfortunately not the case, please email us using the link on the left hand side and we will do our best to make amends as soon as possible.

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