Fast, Tracked Delivery
★★★★★ 5/5 on WiserReviews
Professional Lab-Quality Prints & Gifts
Privacy

Privacy Policy

How we collect, use, and protect your information when you browse or order from Photo Zone.

Contact us Terms

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Photo Zone (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, how you found the Site, and how you interact with it (together, “Device Information”).

We collect Device Information using:

  • Cookies and similar technologies to remember preferences and understand site usage.
  • Log files that track actions on the Site, including IP address, browser type, and time stamps.
  • Pixels/tags/beacons used for analytics (including Google Analytics).

When you place an order, we collect your name, billing/shipping address, email, phone number, and order details (“Order Information”). We do not store card numbers; payments are processed by Stripe and PayPal.

How we use your information

  • To process orders, take payment, and arrange delivery or collection.
  • To communicate about your order, support requests, or service updates.
  • To prevent fraud and improve site performance and customer experience.
  • To send marketing when you’ve opted in (you can opt out at any time).

Sharing your information

  • We share data with trusted providers only as required to fulfill orders or run the Site.
  • We use Google Analytics to understand usage and improve the Site.
  • We may share data to comply with legal or regulatory obligations.

Behavioural advertising

We may use Device Information to show relevant ads. You can opt out via Facebook and Google settings, or the Digital Advertising Alliance.

  • Facebook Ads Settings: https://www.facebook.com/settings/?tab=ads
  • Google Ads Settings: https://www.google.com/settings/ads/anonymous
  • DAA Opt-out: https://optout.aboutads.info/

Your rights

If you are a European resident, you can access, update, or delete personal information we hold about you. You also have the right to object to processing in certain cases. Contact us to exercise your rights.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

We keep Order Information for our records unless and until you ask us to delete it. Uploaded images are retained only as long as needed to fulfill your order and then removed on a rolling basis.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Contact

For questions or requests, please contact us and we’ll respond quickly.